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Privacy Policy

Privacy Policy of Bilet&More

Last Updated: [July 10, 2024]

At "Bilet&More," we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.biletandmore.com) or use our services. Please read this policy carefully.

  1. 1. Information Collected
    1. 1.1. Information Provided Directly

When you make a reservation, create an account,

or contact us through our site, the information we collect from you directly includes:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information
  • Service Preferences and Interests
  • Account Information and Passwords
    1. 1.2. Information Collected Automatically

When you visit our site or use our services, the information we collect automatically includes:

  • IP Address
  • Device Type and Browser Information
  • Time Spent on the Site and Navigation Behavior
  • Cookies and Similar Technologies
    1. 1.3. Information Collected from Third Parties

We may also receive information from third-party service providers or our business partners. This information may include:

  • Social Media Profiles and Interactions
  • Information Provided by Service Providers and Business Partners
  1. 2. Use of Information

We may use the personal information we collect for the following purposes:

  • Processing Your Reservations and Purchases
  • Providing Customer Service and Responding to Your Inquiries
  • Improving and Personalizing Our Services
  • Informing You About Promotions, Updates, and Special Offers
  • Complying with Legal Obligations
  • Preventing Fraud and Security Threats
  1. 3. Sharing of Information
    1. 3.1. Service Providers

We may share your information with third-party service providers to process your reservations and purchases. These providers will use your information only to provide the specified services.

    1. 3.2. Business Partners

We may share your information with our business partners to provide and improve our services. These partners will use your information only for the specified purposes.

    1. 3.3. Legal Requirements

We may share your information to comply with a legal obligation or to respond to requests from authorized authorities. Additionally, we may share your information to prevent fraud or ensure security.

    1. 3.4. Business Changes

In the event of a merger, acquisition, or sale of all or part of our company, we may share your information with the relevant parties.

  1. 4. Storage and Security of Information
    1. 4.1. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods may vary based on legal requirements or business needs.

    1. 4.2. Security Measures

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access controls, and firewalls. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

  1. 5. Cookies and Similar Technologies

We use cookies and similar technologies on our site to enhance user experience and optimize our services. Cookies are small data files placed on your browser. For more information about cookies and managing your preferences, please visit our [Cookie Policy].

  1. 6. User Rights
    1. 6.1. Access and Correction

You have the right to access, correct, or update your personal information. You can correct or update errors in your account information by logging into your account. You can also contact us to make these requests.

    1. 6.2. Deletion of Information 

 You can request the deletion of your personal information. However, we may need to retain certain information to fulfill legal obligations or for legitimate business purposes.

    1. 6.3. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer this data to another controller.

    1. 6.4. Objection and Restriction

You have the right to object to or restrict the processing of your personal data. To exercise these rights, please contact us.

  1. 7. Children's Privacy

At Bilet&More, protecting children's privacy and processing their personal information securely is our priority. Our services are generally intended for users of legal age. However, it is possible for a child to make a reservation under the supervision and consent of a parent or legal guardian.

    1. 7.1. Collection and Processing of Information: We collect children's personal information only when legally required and with the consent of a parent or legal guardian. This information is usually necessary when making a reservation or using our services.
    2. 7.2. Parental Consent and Rights: We obtain explicit consent from parents or legal guardians before collecting a child's personal information. Parents or legal guardians have the right to review and request the deletion of information collected about their child.
    3. 7.3. Security Measures: We take all necessary technical and organizational security measures to protect children's privacy. These measures are designed to prevent unauthorized access, use, or disclosure of information.

 

  1. 8. International Data Transfers

At "Bilet&More," we may transfer and process your personal information in locations outside of the country where it was collected. If we transfer your personal information to a country outside the European Economic Area (EEA), we will take necessary measures to ensure that your information is adequately protected.

  1. 9. Policy Changes

We may update this Privacy Policy from time to time. When we make any updates, we will post the updated policy on this page and indicate the effective date of the changes. For significant changes, we may notify you via email.

  1. 10. Contact

If you have any questions about this Privacy Policy or concerns about how we process your personal information, please contact us:

  • Email: privacy[@]biletandmore.com
  • Address: Tahilpazari, Kazim Ozalp St. No:84, 07040 Muratpasa/Antalya Antalya Bilim University MarkAntalya Campus 10th Floor

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